Omotenashi, Tiered Service, and Why We Still Do What We Do
We recently discovered the Japanese concept of omotenashi—selfless, thoughtful hospitality—and realised we’ve been living it with our VIP clients. So why not everyone?
Why Relationships Matter in the Events Industry (And How Being a VIP Client Changes Everything)
In the events world, relationships matter. Discover how being a VIP client gives you instant access to trusted expertise, quick answers, and smoother execution—every time.
Avoiding Common AV Pitfalls in Custom Trade Show Booths
Beautiful trade show booths can hide big problems when AV isn’t planned first. Discover the common tech issues caused by AV-blind carpentry—and how to avoid them.